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Privacy, Terms & Refund Policy

Last updated: 18 October 2026

1. Privacy Policy

1.1 What we collect

1.2 What we do NOT collect

1.3 How we use it

Solely to operate the service: authenticate sign-in, unlock paid features for paying users, and provide support. We may use aggregate, non-identifying usage counts to improve the product.

1.4 Processors

We rely on third-party providers to run the service, including Supabase (authentication and account data) and Dodo Payments (payments). Your data is processed under their respective terms and security practices.

1.5 Data requests

You may request deletion of your account email and purchase record at any time by contacting us. Deletion may end access to paid features.

1.6 Changes to this policy

We may update this Privacy Policy at any time and without prior notice or consent, except where advance notice is required by applicable law. The current version always governs and takes effect immediately upon being posted at this URL. Continued use of the service after changes are posted constitutes acceptance of the updated policy.

2. Terms of Service

2.1 The service

Reply Shaper is a browser extension that inserts your saved instruction text into supported AI chat sites. It is an independent product and is not affiliated with, endorsed by, or sponsored by Google (Gemini), OpenAI (ChatGPT), or any other provider. Those services are trademarks of their respective owners.

2.2 Provided “as is”

The service is provided on an “as is” and “as available” basis, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or compatible with future changes to third-party sites.

2.3 Third-party dependence

Supported sites (Gemini, ChatGPT, etc.) may change their interfaces at any time, which can temporarily or permanently affect how Reply Shaper works. We are not responsible for breakage, downtime, data loss, or any outcome caused by changes to, or the behaviour of, those third-party services, your browser, or your device.

2.4 Limitation of liability

To the maximum extent permitted by law, Reply Shaper and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill, arising from your use of or inability to use the service. Our total aggregate liability for any claim shall not exceed the amount you paid for the product in the twelve (12) months preceding the claim.

2.5 Acceptable use

You agree not to misuse the service, reverse-engineer it for competing products, or use it to violate the terms of any third-party platform or any applicable law.

2.6 Changes to these terms

We reserve the right, at our sole discretion, to modify, amend, or replace these Terms and any related policies at any time and without prior notice or consent, except where advance notice is required by applicable law. Any changes become effective immediately upon posting the updated version at this URL, with a revised “Last updated” date. It is your responsibility to review these Terms periodically. Your continued use of the service after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the changes, your sole remedy is to stop using the service.

3. Refund Policy

All sales are final. We do not offer refunds. Reply Shaper is a digital product delivered instantly; once your account is upgraded to Pro, the purchase is considered used and non-refundable.

Before purchasing, the free version lets you evaluate the core functionality so you can decide whether the product suits your needs.

The only exception is where a refund is required by applicable law (for example, certain mandatory consumer-protection rights in some jurisdictions). Nothing in this policy limits rights that cannot be waived under law.

Chargebacks or payment disputes filed without first contacting us may result in immediate and permanent termination of your license.

4. Contact

Questions about privacy, terms, or your account: support@trailmark.online.